Cancellation & Refund Policy
1. Cancellation & Refund Policy:
At ItihasaPurana, our mission is to make culturally rich, educational flashcards available at the lowest possible cost. As this is a not-for-profit initiative, we request your cooperation in following the policies outlined below:
2. Order Cancellations:
1. Orders received before 12:00 PM on working days are usually shipped the same day by 3:00 PM.
2. Cancellations must be made before 12:00 PM on the day of ordering.
3. Cancellations can only be made online through your order page. (Requests via phone, WhatsApp, or email will not be accepted.)
4. Once an order is processed or shipped, it cannot be cancelled.
3. Return & Refund Policy
1. Returns are not accepted, except in the rare case of:
2. Transit damage
3. Incorrect product received
4. If your order is eligible, please notify us within 2 days of delivery, along with clear photo/video proof.
5. Upon approval, we will offer a replacement or a refund, processed within 7 to 10 working days.
4. Important Notes
5. Returns due to change of mind, gifting decisions, or opened packages are not eligible. Products must be unused and in original condition for any claim to be considered. These policies help us maintain fair pricing and serve more families and institutions.
Support & Bulk Orders
1. For assistance or bulk order enquiries, please contact: